Privacy Policy

Last updated: 18 June 2025

At Kendra Shop (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

1. Collection of Personal Data

We may collect the following personal data from you:

• Name

• Email address

• Contact number

• Delivery address

• Social media handles (e.g., Facebook)

• Payment and order information

• Any other information you voluntarily provide (e.g., messages or comments)

We collect data when you:

• Place an order

• Contact us via email or Facebook

• Comment on our posts or promotions

• Participate in giveaways or sales events

2. Purpose of Data Collection

Your personal data is used to:

• Process and fulfill your orders

• Arrange deliveries

• Send updates, promotions, or special offers

• Respond to inquiries or feedback

• Improve our services and shopping experience

• Comply with legal and regulatory requirements

3. Disclosure of Personal Data

We may share your data with:

• Delivery and logistics providers

• Payment service providers

• Marketing platforms or tools used for promotions

• Government agencies or law enforcement when legally required

We do not sell your personal data to third parties.

4. Protection of Personal Data

We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. Only authorized personnel have access to your data for the purposes stated above.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

6. Access, Correction & Withdrawal

You have the right to:

• Request access to your personal data

• Correct any errors or update your information

• Withdraw your consent for us to use your personal data

Please contact us at:
📧 kendrashop68@gmail.com

7. Use of Cookies and Tracking

We may use simple tools (e.g., Facebook Analytics) to track user engagement and improve our services. You can manage your preferences through your browser or Facebook settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available here, with the updated date stated above.

9. Contact Us

For questions or concerns about our privacy practices, please contact:

Kendra Shop
📧 kendrashop68@gmail.com
📍 Facebook Page: https://www.facebook.com/KendraShopSG