Shipping Policy
🚚 Shipping Policy – Kendra Shop SG 🚚
We’re committed to giving you the best shopping experience, wherever you are.
📦 Shipping Within Singapore
✅ Free Shipping: Spend $100 or more in a single order to enjoy free doorstep delivery.
🚚 Flat Rate: Orders below $100 will be charged a $3.50 courier fee.
📌 Important Notes:
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Double-check your shipping address before making payment. We ship to the address you provide—changes after payment may not be possible.
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In the case of force majeure (e.g. extreme weather, natural disasters), your order may be delayed. Rest assured, we’ll resume processing as soon as conditions improve.
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We do our best to pack your items securely. If your item arrives damaged during transit, please contact us via Facebook Messenger within 3 business days of receiving your order.
🔍 Order Tracking
Once your order is placed:
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You’ll receive an Order Acknowledgement email with your order details.
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When your item ships, you’ll get a Shipment Confirmation email with:
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Tracking number
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Courier information
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Shipping status and updates
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You can track your parcel 24/7 on the courier’s official website using the tracking number provided.
💬 Questions? Message us anytime on Facebook Messenger https://www.facebook.com/KendraShopSG
Thank you for shopping with Kendra Shop! 💕