Refund Policy
🔁 Kendra Shop – Return & Refund Policy 🔁
We want every parcel to arrive perfectly—but if something goes wrong, we’ve got you covered 💕
No Returns for Size Issues
Please double-check measurements before purchasing.
We do not accept returns or exchanges for size-related reasons.
✅ Returns & Replacements Are Accepted Only If:
-
You received the wrong item, or
-
The item is damaged or defective
Please contact us within 3 business days of receiving your order via:
📧 Email: KendraShop68@gmail.com
💬 Facebook Messenger: KendraShopSG
📦 Return Conditions:
-
Item must be unused, unworn, with tags and original packaging intact.
🔄 What Happens Next:
-
We will replace the item with the same one, subject to stock availability.
-
If the item is out of stock, a refund will be issued instead.
🚫 Items That Cannot Be Returned:
-
Sale items
-
Gift cards
-
Innerwear (panties, underwear, bras)
-
Beauty or personal care products
-
Perishables or hazardous items
-
Custom or personalized orders
💸 Refunds (if applicable):
Refunds will be processed to your original payment method after we receive and inspect the returned item.
⏳ Processing times depend on your bank or payment provider.
💬 Have any questions? Reach out anytime!
📧 Email: KendraShop68@gmail.com
💬 FB Page: KendraShopSG
Thank you for shopping with Kendra Shop! 💝